SUMMARY OF RESPONSIBILITIES

The Inside Sales Representative is a key member of the ESWL Americas team and actively contributes to the aggressive growth of our US office. The main purpose of this role is to provide first class customer service to the growing client base whilst also looking to identify business opportunities throughout the US market.

ESSENTIAL FUNCTIONS

Develop, maintain and interact with new prospects and existing customers to maintain and increase sales and profitability
Handle customer enquiries, orders and queries
Proactively add to and improve supply chain as and when required
Liaise with and visit Houston warehouse as and when required

OTHER DUTIES AND RESPONSIBILITIES

Be a good ambassador of the business
Promote Health & Safety good practice, follow company policies ensuring safety of self and others at all times
Promote Environmental good practice, follow company policies with regard to Environmental goals
Maintain quality of service by following and enforcing the company quality standards
Complete other duties as assigned from time to time by the line manager

STAKEHOLDERS

Internal: Vice President, Regional Manager, Supply Chain Specialist, Sales Admin

External: Customers, Vendors

PERSON SPECIFICATION

Self-motivated with a can-do attitude, positive and flexible in approach.

Excellent organization skills with attention to detail and accuracy of work.
Excellent collaboration and communication skills.

EXPERIENCE/QUALIFICATIONS

Required

Excellent selling and negotiating skills with the ability to build long-term business relationships
Exceptional attention to details
Adaptability & flexibility with the ability to react quickly to opportunities as they arise
First class organizational, multi-tasking and time management skills
Knowledge of MRO supply chain and the US market place
Ability to work independently and within a team in a fast-paced environment
Minimum of 3 years’ experience in inside sales, preferably in the Oil and Gas sector.

Desirable

Experience using SAGE 200
Proficient in Microsoft office products