Subsurface Application Specialist - VR/31100

Major energy sector organisation is looking to source a Subsurface Application Specialist for their Aberdeen office to support a suite of geological and reservoir simulation software, including Petrel and tNavigator. Responsibilities include technical troubleshooting, workflow optimisation, data management, system maintenance, and user training. The right candidate will possess experience in subsurface IT support and strong understanding of geoscience and reservoir engineering workflows.

Overview

The Subsurface Applications Support Specialist will provide expert support for a suite of subsurface applications, including Petrel, Landmark DecisionSpace, Geoteric, ArcGIS and other related geological and geophysical software, as well as reservoir simulation systems such as Eclipse/Intersect and Tnavigator. The role involves ensuring the smooth operation, troubleshooting, and optimisation of these applications used in exploration and production activities. This position requires a strong understanding of subsurface workflows, data management, and IT support.

Main duties and responsibilities

• Technical Support: Providing technical support for complete suite of subsurface applications. Resolving technical issues, performing troubleshooting, and ensuring minimal downtime for end users. Identifying trends and opportunities in support demands, with recommendations to maximise improvement impact and business value.
• Subsurface Environment (Cetegra): Administrating and supporting geoscience users in their use of the Cetegra platform including HPC environment. Working with Cegal Support to resolve issues/bugs and conduct testing. Working with Cegal SDM to continually improve the operational Cetegra service and overall user experience. Liaising with Networks and Infrastructure Teams when required to implement changes to the platform.
• IT Change Management: Actively participating in the change management process, coordinating and when necessary representing changes at CAB on behalf of the subsurface environment and portfolio.
• System Maintenance: Performing regular maintenance, updates, and upgrades of subsurface and reservoir simulation applications to ensure optimal performance and security.

• Data Management: Assisting in the management and integration of geological, geophysical, and reservoir simulation data within subsurface applications, ensuring data integrity and accessibility.
• Workflow Optimisation: Collaborating with Subsurface and Reservoir Engineering Teams to understand their workflows and work towards improvements or customisations to enhance productivity and efficiency.
• Vendor Liaison: Coordinating with software vendors for advanced technical support, patches, and updates. Managing software licences and ensuring compliance.

• Project Support: Providing technical support for exploration, production, and reservoir simulation projects, including data loading, interpretation, and visualisation.

• Performance Monitoring: Monitoring application performance and usage, identifying areas for improvement and implementing solutions.

• User Training: Conducting training sessions and creating user documentation to help geoscientists and engineers effectively use subsurface and reservoir simulation applications.

Skills, Qualifications and Experience

• Experience in supporting subsurface and reservoir simulation applications.
• Strong understanding of subsurface and reservoir simulation workflows and data management practices.
• Knowledge of IT infrastructure, including servers, networks, and storage solutions.
• Appropriate professional qualification or equivalent experience.
• Exceptional problem-solving skills to tackle complex automation and integration challenges.
• Ability to establish, document and communicate Power Apps applications and Power Automate workflows with both peers and stakeholders.