Company overview

MR Group provides an integrated suite of services for the upstream industry, including rig inspection services, project management and specialist resourcing, well engineering consultancy, well intervention, real-time monitoring of well control and drilling equipment, and accredited and bespoke industry training.

MR Group operates globally with key operational hubs in Singapore, Australia, UK, USA and the Netherlands, enabling global reach with local service provision to oil and gas operating companies, drilling contractors and service companies.

Well Academy is a training institute for the energy industry, founded by industry professionals with a passion to improve performance and is a service line within MR Group.

Job purpose

The Operations and Training Services Manager will focus on managing and growing the delivery of training services for the EMEA region. This includes oversight of day-to-day training delivery from our EMEA training locations in Apeldoorn, the Netherlands and Aberdeen, UK and collaborate with business development, marketing and sales teams and sell training services to customers in the EMEA region.

Key responsibilities

· Operations management: Manage and oversee the execution of training services from order to invoice.

· Client engagement: Collaborate with clients to understand their needs and deliver customised training solutions and help translate this into (customised) proposals and service offerings.

· Business development: Support the business development and marketing and sales teams and help drive the growth of the Well Academy business globally. Assist with developing Well Academy business plans and global Well Academy growth/ investment plans.

· Quality and compliance (QHSE): Maintain and grow the global pool of trainers and consultants to support service delivery. Manage the competence development and succession planning of the global instructor pool.

Qualifications and experience

Education: Bachelor’s or master’s degree in engineering or business management

Experience: Minimum of 5 years experience in operation related roles, preferably in a service-oriented industry.

Commercial competencies: Proven track record in identifying and pursuing new business opportunities and managing commercial agreements.

Technical: Candidates with drilling & wells services and operations affinity will be preferred.

Skills

· Strong organisational and management skills

· Proven ability to manage (small scale) operations

· Ability to work collaboratively with diverse teams and stakeholders, where the main language is English

· Strong problem-solving and analytical skills

· Cultural awareness

· Self-starter

Key competencies

Management skills: Strong organisational skills, to oversee and manage the execution of training services from order to invoice.

Client focus: Commitment to understanding and meeting client requirements.

Commercial acumen: Strong understanding of business development, client management and familiar with drilling & wells services.

Flexibility: Willingness to adapt to changing requirements and work environment.

Team player: Ability to work with diverse teams in the EMEA region.